Solve Your Automation Issues Faster: What Information Should I Provide to Get Help With My Automation Problem?

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When asking “What information should I provide to get help with my automation problem?”, this article teaches you several important steps to take so others can assist you effectively. Here’s what you’ll learn:

  • How to share screenshots of your module settings.
  • The importance of exporting and sharing your scenario blueprint.
  • Why you should provide input/output data from your tasks.
  • How all this information helps others understand and fix your problem faster.

Understanding What Information Should I Provide to Get Help With My Automation Problem

When you encounter a problem with your automated tasks on Make.com, particularly something like a BundleValidationError, it’s important to provide specific details that can help others understand and solve the issue. Here’s a simple guide on what information should I provide to get help with my automation problem.

Share Screenshots of Module Fields and Filters

Firstly, sharing screenshots of your module fields and filters is very helpful. This gives everyone a clear picture of the settings you’re using and the context of the problem. You can easily upload these screenshots in the community forum using the Upload icon found in the text editor. By seeing what you see, helpers can offer more accurate advice.

Export and Share Your Scenario Blueprint

Another crucial piece of information is your scenario blueprint. This blueprint shows how your automation is set up, including the connections and settings of different modules. To share this, click on the three dots at the bottom of the scenario editor in Make.com and choose “Export Blueprint.” You can then upload this file to the forum. This step allows others to replicate your setup and better diagnose the issue.

Provide Input/Output Bundles

To fully understand what happens during your automation process, providing input and output bundles from your modules is very helpful. You can obtain these by running the scenario or from the scenario History tab in Make.com. After running the scenario, click the white speech bubble on the top-right of each module and select “Download input/output bundles.” You can save these as a bundle.txt file or paste them directly into the forum using the format code option. This detailed data is key to identifying where things might be going wrong.

By providing these three key pieces of information, you can help the Make.com community understand your automation setup and troubleshoot more effectively. Remember, the more details you provide, the easier it is for others to help solve your automation problem.

Why Providing Complete Information Helps

When asking what information should I provide to get help with my automation problem, remember that completeness is your ally. With thorough information, other users can replicate your issue, see exactly what’s going wrong, and provide specific solutions. This not only speeds up the resolution process but also enhances the support you receive from the community.

Conclusion

In conclusion, when you are stuck with an issue on Make.com, it’s very important to share the right details. Providing screenshots, exporting your scenario blueprint, and giving information on input and output bundles are great ways to help others understand and fix your problem. Remember, the key idea is to offer as much information as possible. The question What information should I provide to get help with my automation problem? is crucial because complete details enable other users to replicate the issue and find a solution quicker.

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