What should I do if my contacts turn out empty when connecting Wix form to HubSpot? This article will guide you through several important steps to resolve the issue effectively. You will learn:
- How to check if your Wix form is compatible with HubSpot.
- The best ways to embed your HubSpot form in Wix.
- Some handy workarounds if your form submissions aren’t working.
- Steps to troubleshoot and fix empty contact problems.
- How to use HubSpot integration apps to improve your forms.
What Should I Do If My Contacts Turn Out Empty When Connecting Wix Form to HubSpot?
When connecting a Wix form to HubSpot, some users may find that their contacts turn out empty. This can be frustrating, but there are several steps you can take to troubleshoot the problem. Understanding the issue is the first step toward a solution.
Compatibility Issues
Wix CMS often strips out the JavaScript that is needed for HubSpot forms to function properly. This can lead to unreliable integrations. Without the right JavaScript, form submissions may not be captured, causing empty contacts.
If you’re wondering what should I do if my contacts turn out empty when connecting Wix form to HubSpot, start by checking the compatibility of your form.
Embedding Forms
To connect your Wix form to HubSpot, you can use an iFrame to embed the HubSpot form. However, this method has its limitations. For example, making the iFrame responsive can be tricky. Mobile devices may not display the form correctly, leading to issues with user experience.
Using the “Embed a Site” function in Wix can sometimes help. Instead of pasting the HTML iframe code, copy the URL link provided by HubSpot for the form. This can make the integration smoother.
If you still face issues and wonder what should I do if my contacts turn out empty when connecting Wix form to HubSpot, consider creating a HubSpot landing page. Direct visitors to this page to complete the form instead of embedding it directly in Wix.
Workarounds
There are some workarounds you can try. One solution is to add ` ` tags at the start and end of the HubSpot form code. This can help ensure it works better within the Wix environment.
Another option is to create a thank-you message directly within the HubSpot form. Redirecting to another page may not work well within an iFrame.
If you’re still asking what should I do if my contacts turn out empty when connecting Wix form to HubSpot, look into using the HubSpot integration app available for Wix. This app can help connect your forms, but remember that direct automatic data transfer from Wix forms to HubSpot forms might still be limited.
Troubleshooting Steps
To troubleshoot the empty contacts issue, check that the HubSpot tracking code is installed correctly on your Wix site. This is important because tracking may not function well within Wix’s HTML modules, which are often iFrames.
Another useful step is to ensure there are no old Wix + HubSpot integrations that might be causing conflicts. Uninstalling these old integrations can sometimes resolve the issue.
If you suspect that pop-up or ad blockers are interfering with the integration process, make sure to disable them. This can help prevent any interruptions during form submission.
If you’ve tried these steps and still have questions about what should I do if my contacts turn out empty when connecting Wix form to HubSpot, consider checking for network errors. Ensuring that your form is configured correctly and published on the right URL can also make a big difference.
By understanding these points and taking the time to troubleshoot, you can improve your chances of capturing contacts successfully. For further assistance, you might want to explore how to connect HubSpot to Make.com to use your contacts list. This could provide additional insights into managing your contacts effectively.
Additionally, if you want to track your contacts better, consider learning how to set up Google Sheets with Make.com to keep track of your contacts efficiently. This can help make sure you never miss a follow-up.
Conclusion
In this article, we learned about the common issue of empty contacts when connecting Wix forms to HubSpot. If you ever wonder what should I do if my contacts turn out empty when connecting Wix form to HubSpot, you can try checking compatibility, embedding forms correctly, and using workarounds like adding div tags or creating landing pages. Remember to troubleshoot by checking your HubSpot tracking code and disabling any blockers. With these tips, you can improve your chances of capturing contacts successfully and avoid frustration.
