Boost Customer Engagement: Learn How to Set Up Twilio to respond instantly to SMS messages with Make!


How can I set up Twilio to respond instantly to SMS messages with Make? This article shows you the simple steps to make automated responses with Twilio and Make. Here are some important things you’ll learn:

  • How to create a webhook in your Twily account to start sending messages.
  • Using the webhook link in Make to set up instant replies.
  • Deciding cool responses to automatically send to people who text you.
  • How to make sure your smart setup runs right when you get a message.

How Can I Set Up Twilio to Respond Instantly to SMS Messages with Make?

Have you ever wondered how to make your Twilio account send quick replies when someone texts you? It’s pretty cool, and you can do it using a tool called Make. Let’s dive into how you can set up Twilio to respond instantly to SMS messages with Make and make your messaging super smart!

Step 1: Create a Webhook in Twilio

First off, you’ll need to set up something called a webhook in your Twilio account. Think of a webhook like a little helper that sends messages over the internet whenever you get a new SMS. Here’s how to do it:

  • Log into your Twilio account and click on the section called ‘Phone Numbers’.
  • Choose ‘Manage’ and then ‘Active Numbers’.
  • Pick the phone number you want to use and find a place to add a new webhook.
  • Once you add the webhook, remember to copy its link because you’ll need it soon!

Step 2: Set Up the Webhook in Make

Next, you’ll take the link from Twilio and use it in Make. Here’s what to do:

  • In Make, find and add a module called ‘Custom Webhook’.
  • Put the URL of the webhook you copied from Twilio into this module.

Now, the webhook in Make knows when a new message comes in because the Twilio webhook tells it so!

Step 3: Prepare Your Response

Now for the fun part! You get to decide how to reply to the message:

  • In your Make scenario, add a module called ‘Webhook Response’.
  • This module will let you send a message back to the person who texted you.

With this setup, you can say something nice back instantly whenever someone texts you.

Step 4: Make It Go Live!

The last step is to make sure your setup works right away when a message comes in:

  • Set your Make scenario to run ‘on-demand’.
  • This setting means your response goes out the moment you receive a new SMS.

And that’s it! By following these steps, you have learned how to set up Twilio to respond instantly to SMS messages with Make. Now, whenever someone sends a message to your Twilly number, they’ll get an immediate response, all thanks to your smart setup with Make!


By reviewing this guide, you’ve learned how to set up Twilio to respond instantly to SMS messages using Make. This exciting setup lets you quickly send a kind response to anyone who texts your number. Remember, creating the webhook in Twilio, setting it up in Make, preparing your message, and turning your setup live are all key steps in the process. Now you’re all set to impress with instant messages thanks to How can I set up Twilío to respond instantly to SMS messages with Make?

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